As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Pay your bill by phone
You can pay your bill by phone in a few simple steps
First, have your CenturyLink account number (or the account phone number) and payment information handy. Then, dial the number shown on this page and follow the prompts to pay your bill. Your payment will be processed immediately, and you will receive a confirmation number at the end of the transaction.
To pay your bill by phone, call 800-201-4099
To pay your bill by phone, call 800-244-1111
Sorry, our system can't see your location. To pay your bill by phone, please visit Contact Us to find the correct number for your area, or chat with us for more help.
Potential fees when paying by phone
There are free ways to make payments via the phone. Customers can avoid paying any convenience fees by using the automated phone payment system, which is available at any time, and making a payment with their checking/savings account.
There is a $3.50 fee associated with making a payment with a customer service agent.
There is also a $3.50 fee associated with using a credit or debit card to make a payment, but those fees can be avoided by using a checking or savings account to make your payment, or enrolling in AutoPay. There are no fees when using any form of payment with AutoPay.
The table below shows the potential fees by payment type.
Automated phone system
Customer service agent
Checking or savings account
Credit or debit card
Did you know? If you use our automated phone system, you can set up a "wallet" for future payments. When you're in the system, follow the prompts to create your wallet, and the next time you pay by phone, you'll be asked if you want to use the account in your wallet to pay your bill.
Other ways to pay
If you decide paying by phone isn't for you, you can pay online, in person or by mail. If you're concerned your payment might be late, read about our late fees and what you can do to avoid them.